Iron/ironing board, free WiFi

Reviews of Sky Apartment at Times Square

4 out of 5
Sky Apartment at Times Square
A22-05, Berjaya Times Square, Jalan Imbi, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 36 reviews" "
Rating 8 - Good. 10 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Hedi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, nothing works on the inside, all furniture etc old and beyond fair use
Stayed 2 nights in Jun 2023
Response from mizan on 2 Jul,2023
Thank you Sis for your complement.

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose somewhere better
Terrible service Had to wait for hours while reception tried to work out where sky apartments were There was no coffee making things and the towels they provided had a hole big enough to fit my head
Stayed 4 nights in Apr 2023
Response from mizan on 20 Apr,2023
We are sorry. But why not tell us when you check in.

10/10 Excellent

Shvan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of best
Stayed 9 nights in Dec 2019
Response from Mizan on 10 Jan,2020
Thank you very much.

6/10 Okay

JC

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not like how the staff responded to the mistake made during the checkin and how the staff actually replied back and call me stupid in respond to the checkin review. Extremely unprofessional. I believe it is just this one particular staff with bad attitude. Other than that the stay was alright.
Stayed 2 nights in Jul 2019
Response from Mizan on 15 Jul,2019
Thank you.

8/10 Good

Verified traveller

the stay is great :) apartment is spacious
Stayed 1 night in Aug 2018
Response from Mizan on 5 Sept,2018
Thank you very much. Your appriciation will inspire us a lot.

8/10 Good

John, south australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great area to stay. Close to shopping, monorail, electronic sales and other places. Shopping centre has many eating areas and varied prices from very cheap to reasonable prices. The monorail gets you to Sentral train station and from there you can travel just about anywhere in KL. Sentral station also has an express to the airport. Easy to use even for people like us who do not use public transport. Kualar Lumpur is a great place to break a long trip from Australia to Europe or returning to Australia. It ie great staying between 3 and 4 days before heading off.
Stayed 3 nights in Jun 2018
Response from Mizan on 12 Jun,2018
Thank you very much sir for your lovely comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
The location was great - right on top of a nice mall with lots of food options and easy access to monorail. The apartment was spacious and quiet, but slightly dated - safe was not working and TV was a little small. Also, this is not a hotel, so check-in/out were different, and little conveniences of a hotel were missing - like no hand towels, hand soap and coffee, and no help with luggage. Bed was a little too firm. BUT you get a lot of room and a nice view from high up. Overall - excellent value for money!
Stayed 4 nights in Jan 2018
Response from Mizan on 29 Jan,2018
Thank you very much for your nice comments. As we are running service apartment we don't have any reception. This is our limitation.

10/10 Excellent

naz, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view
Superbly awesome view of KLCC. Facilities are top notch and the room is comfortably cosy.. will definitely come back again.
Stayed 2 nights in Jan 2018
Response from Mizan on 18 Jan,2018
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 Good

sytpika, sg

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable stay at bejaya times sq
Everything is great except the tip of bathtub spoilt, unable to switch it to spray for room 43-17.
Stayed 3 nights in Dec 2017
Response from Mizan on 18 Dec,2017
Thank you very very much.

10/10 Excellent

Roland, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good and nice viewing. Easy access to anywhere in bukit bintang area. Room is good, security good and roon is big
Stayed 1 night in Nov 2017
Response from Mizan on 22 Nov,2017
Thank you very much for your nice comments. Your comments will inspire us a lot. Hope to see you again.

10/10 Excellent

Darrin, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great central location, monorail right outside hotel. Large shopping center between the 2 towers with indoor theme park. Staff were friendly and helpful.
Stayed 5 nights in Oct 2017
Response from Mizan on 3 Nov,2017
Thank you very much for your wonderful comments. We hope to get you back in our apartment again.

6/10 Okay

Verified traveller

Near shopping mall and restaurants. Convenience to stay.
Stayed 1 night in Oct 2017
Response from Mizan on 22 Oct,2017
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good appartment nice location and vety nice and honest host
Stayed 4 nights in Sep 2017
Response from Mizanur Rahman on 6 Oct,2017
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

8/10 Good

Tharcisse, Cairo

Liked: Cleanliness, staff & service
The location is great.
The hotel has access to a big mall and many shopping centre. The staff are wonderful, the rooms are OK, except that the bed should be more comfortable. Otherwise, I would not hesitate to recommend it to anyone visiting Kuala Lumpur.
Stayed 6 nights in Sep 2017
Response from Mizan on 2 Oct,2017
Thank you very much for your nice comments and suggestion. We will work hard on your complain and definitely serve more better next time.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2017
Tank you very much for staying with us.

10/10 Excellent

Naveed Naz, good

Liked: Staff & service, property conditions & facilities, room comfort
overall
food good
Stayed 2 nights in Jul 2017
Thank you very much Mr. Naveed. It was our pleasure to have a nice customer like you in our apartment. We love to get back you whenever you come to Kuala Lumpur .

8/10 Good

MNY, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place To Stay
I have been pleasure to check in here.. The place is good and nice to check in Staff also nice and helpful Room is clean and also comfort The Facilities is very Good
Response from Mohammad Mizanur Rahman on 16 May,2017
Thank you very much for your nice comments. Hope to serve you again.

4/10 Poor

Lai

Disliked: Staff & service, property conditions & facilities
3in 1 coffee instant powder is only served when we check in the first day ! Bed wifi receiving !
Thank you very much for your nice comment. We took your comment as an advice to improve our service.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at the apartment. Everything was close walking distance and short taxi ride. Mattress only thing is bad because I can feel the metal springs.
Thank you very much for your great comments. We will improve our limitation as you mention. Thanks again for choosing our apartment and hope to see you soon.

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much. We are pleased to have a great customer like you in our apartment.

10/10 Excellent

Diana, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with big shopping mall.
It was a pleasant stay at sky apartment at times square. Nice view from the room of Petronas Twin Tower and Kuala Lumpur city. Staff was so friendly and helpful. From the apartment can go directly to the mall and restaurant. Very easy access to mono rail. Thanks Sky Apartment at Times Square for a memorable short stay. Come back again very soon.
Response from Mizan on 23 Feb,2017
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

6/10 Okay

MOHAMED

Travelled with group
Liked: Staff & service, amenities
its quite rundown.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
11:00頃に着いたのですが、チェックインさせてもらえたので、部屋に荷物を置いて顔を洗ったりしてから出かけられて助かりました。
Stayed 1 night in Feb 2020
Response from Mizan on 2 Mar,2020
Thank you very much.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
小さなゴキブリでました。
Stayed 3 nights in Dec 2019
Response from Mizan on 10 Dec,2019
Dear sir, Thank you very much. We will definitely take care of that.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
英語での対応になるが、丁寧で素早く対応して頂ける。ホテルではないのでサービスはなくチェックインとチェックアウトをする程度だが、立地がよく設備もきれいな割に相当な安さ。
Stayed 1 night in Apr 2019
Response from Mizan on 19 May,2019
Thank you very much.

10/10 Excellent

Chou Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Mizan on 23 May,2018
Thank you very much. Your appreciation will encourage us to make our service better and better.

8/10 Good

Davide

Liked: Staff & service, property conditions & facilities, room comfort
Soluzione economica in posizione strategica.
We needed to stay for one night in Kuala Lumpur to, to be sure to get the Emirates flight back to Italy the day after, so we chose this cheap solution. The apartment is not very big and of medium quality, but its location is perfect, since it is located in Time Sqare tower B, which is one of the most famous mall in Kuala Lumpur. The sky train station is here and Wi-fi work perfect. Breakfast is not included, but there are every food solution at the ground floor. Avevamo la necessità di soggiornare per una notte a Kuala Lumpur per essere sicuri di prondere il volo Emirates di ritorno in Italia il giorno dopo e abbiamo scelto questa soluzione economica. L'appartamento non è grandissimo e di media qualità, ma la sua ubicazione è perfetta, visto che si trova nella torre B di Time Sqare, ovvero uno dei mall più famosi di Kuala Lumpur. La stazione dello SKY Train è davanti e il Wifi funzionava a perferzione. Non è compresa la colazione, ma al piano terra si trova ogni soluzione alimentare.
Response from Mizan on 11 Apr,2018
Thank you very much sir for your nice comments.

2/10 Terrible

Jesper Tved

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advarsel! Dette er et forfærdeligt sted.
Dette "hotel" er absolut rædselsfuldt. Vi fandt det via Hotels.com mobile app og regnede med at vi ville checke ind på et 4 stjernet hotel. I stedet viste det sig at det blot er en lejlighed drevet af en agent, der mener at værelserne er 4 stjernede fordi der i samme bygning findes et 4 stjernet hotel. Intet kunne være længere væk fra sandheden. Allerede da vi ankom begyndte vi at undre os over stedet. Der findes ingen lobby til hotellet. I stedet blev der ringet efter en mand der bragte os op på et værelse der var indrettet som kontor, rengøringsrum og lager. Her skulle vi betale hele 200 ringit i depositium, hvorefter vi kom over til vores værelse. Værelset var gammelt og der stank indelukket og muggent. der var tydelige spor efter skimmelsvamp på badeværelset og malingen hang i flager ned fra loftet på badeværelset. Der var skader på fliserne og tydelige sorte aflejringer på fliser omkring badekarret. Inde på selve værelset kunne man høre en kompressor der skiftevis tændte og slukkede. Den var muligvis til airconditioningen. Den larmede så meget at det ville blive umuligt at sove. Sengen var ældgammel og fjedrene var fuldstændigt i stykker, så man sank ned på midten når man lagde sig i den. Vi troede i det mindste at sengetøjet var rent, men da min kæreste stod op havde hun tydelige røde kløende mærker på maven. Vi havde bestilt to overnatninger, vi klagede efter første nat, men fik intet ud af det. Bagefter fandt vi et andet hotel. Gå LANGT uden om dette "hotel".
Stayed 2 nights in Nov 2017
We are extremely sorry for your bad experience. We are running service apartment. We have some limitation and we mentioned in our booking page. We can not provide the service like hotel and that's why our price is very much lower than the hotel. Though we are trying to improve our service and following your complain. Thanks.

10/10 Excellent

Yo, タイ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントが無い分、従業員が必死に働いてるホテル
まず、フロントがないことに焦ります。ここでいいのかな?と、戸惑いながら、警備員さんに確認します。すると部屋のオーナーが現れ、チェックインの手続きから部屋の案内までしてくれました。チェックアウトの際はオーナーにLINEで連絡を取り、デポジットを受け取って完了。感想としては、オーナーさん含め、従業員が一生懸命働いているホテルだなあ、と思いました。KLの5つ星ホテルを何軒か利用したことがありますが、見栄えが良くて英語が流暢なだけであんまり大したサービスを受けられないし、どこもちょくちょく問題が発生し、その際の対応も非常にずさんでした。KLのホテルってこんな感じなのかな?と思っていた中で、半分以下の価格で宿泊が出来、従業員も問題に対し一生懸命に対応してくれて、Wifiも無料でそれなりの速度(3.6M)があり、部屋も清潔でInbi駅直近のタイムズスクエア内に部屋があるという、そんな良いホテルと巡り合えて、ちょっとKLの印象も変わりました(笑)フロントがないという点に大きな不安を感じなければぜひオススメしたいホテルです。
Stayed 2 nights in Nov 2017
Response from Mizan on 22 Nov,2017
Thank you very much.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
アパートメンとは、フロントが無い!担当者も日々変わる、責任感が無い、布団もセンペ布団、タオルも3人部屋に1人分のみで最悪でした
Stayed 3 nights in Nov 2017
Response from Mizan on 18 Nov,2017
We are extremely sorry for your bad experience. kindly read all the information in the website when you book online. We clearly mention there for service apartment we don't have front desk. You booked the smallest room for cheaper price where our bed capacity is for two persons. Where did you find we mentioned this room is for 3 persons? Please don't blame anyone for your own fault. You did not inform us that you want to bring more people in the room. So who provide you the futon? Please don't tell a lie. Anyway thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
同じベルジャヤ ホテルのつもりで3部屋予約したら、同じビル内なのにフロントが違うなど言われ、備品も2人分部屋代払ってるのに一人分しか無かったり、担当のインド人も最悪でした。
Stayed 3 nights in Nov 2017
Response from Mizan on 11 Nov,2017
Dear Sir, who told you that the front desk in the same building for the hotel and service apartment? We clearly mentioned that the service apartment don't have any front desk. If you are a stupid what can we do? You did not read the information properly and blame the people who work hard for your satisfaction. Before we thought the Japanese are very gentle and polite. But we experienced that you are liar and rude. You thought you buy this property by renting a little amount? What ever you want you will get? We have some limitation you don't like to understand. At first you have to learn how to communicate in English. If you don't understand what I am trying to explain than how can you will be satisfied. You booked 1 studio and 1 Superior room by 2 different booking. When we understand that both bookings are for same person we give you 2 superior rooms in the same floor without any extra charge. You forgot that. How can you be so mean? Anyway thanks a lot.

2/10 Terrible

Mayu, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
おすすめしません。
ホテルの立地と客室はとても素敵でした。 しかし、アパートメントなのでホテルのフロントでチェックインができません。 オーナーに直接電話してオーナーに来てもらわないといけません。 さらにチェックアウトの時間をLINEで教えて欲しいと言われLINEで前日にチェックアウトの時間を伝えたが既読がつかず返信が来ない。 心配になりLINEで電話もしたが出ず、結局朝9時まで待ったが一向に連絡がないのでホテルのフロントの方に相談し9時30分にやっとチェックアウトできました。 それなのに謝罪もなくただデポジットだけ渡されて終わりました。 立地はとてもいいですかおすすめはしません。 返金してもらいたいぐらいです。
Stayed 2 nights in Oct 2017
Response from Mizan on 15 Oct,2017
We are extremely sorry sister for your bad experience. But it is also very bad to tell a lie. You send me sms early morning on the check out date at 5:20 am when everyone stay in sleep.Mind it not one day before.you mentioned you want to check out 7:45 am. But You called me 8.52 when you get ready (not 7.45). And I apologize at once when I saw your massage which was at 9:22 am. As you don't had any local number to contact that's why I told you to inform me your check out time at the night but you send me sms in the morning.So please don’t tell a lie when you submit your comments online. If you want I can send you the screenshot of our conversation in Line. Here I tried to paste but can not.Thank you very much.

6/10 Okay

hans, Alkmaar

Disliked: Cleanliness
Centraal gelegen appartement
Een appartement wat na een renovatiebeurt en goede schoonmaakdienst echt een aanbeveling is. Aardig personeel.
Stayed 9 nights in Sep 2017
Response from Mizan on 8 Oct,2017
Thank you very much for your nice comments.

10/10 Excellent

Taka, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge and Clean ! I will stay here next time! Thanks you so much.
Stayed 1 night in Oct 2017
Response from Mizan on 8 Oct,2017
Thank you so much for staying with us. You are always welcome to our property.

10/10 Excellent

Nassim, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel ! Good place
Very good place and hotel ! The personnel are very Nice and serviable
Stayed 1 night in Aug 2017
Response from Mohammad Mizanur Rahman on 17 Sept,2017
Thank you very very much for your nice comments. We hope to get you back again and again.

8/10 Good

Chun Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As there is no reception at the lobby, we have to phone the contact person to bring you to the hotel room. He is nice. Once we get the hotel room access card, you can enjoy all the hotel service and the room price is much cheaper :)
Thank you very much. As you booked the service apartment there is no lobby to serve the guest. You have to contact with the host and can get all the assistance. This is our limitation. Hope to get you again in our apartment. Best of luck.