9, Jalan Mesui, Kuala Lumpur, Federal Territory of Kuala Lumpur
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 49 out of 218 reviews" "
10 - Excellent
49
Rating 8 - Good. 94 out of 218 reviews" "
8 - Good
94
Rating 6 - Okay. 49 out of 218 reviews" "
6 - Okay
49
Rating 4 - Poor. 14 out of 218 reviews" "
4 - Poor
14
Rating 2 - Terrible. 12 out of 218 reviews" "
2 - Terrible
12
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Greg
7 Nov,2018
Liked: Cleanliness, staff & service, room comfort
Great location
We stayed over the Moto GP weekend and really enjoyed this hotel.
An easy walk to Monorail/Petronas Towers/Night life/Restaurants
Clean & tidy and very new, the only down side to this hotel was
The towel rail had pulled out the wall
The WiFi was extremely weak in the room and often wouldn't stay connected
The room could have benefited from a small fridge to keep drinks cold
Greg
Stayed 4 nights in Nov 2018
4/10 Poor
dietwin
20 Aug,2018
Disliked: Cleanliness, room comfort
a hotel nowadays with bad or no internet is unacceptable !!
sheets of bed not clean , little cocks in bahtroom even the bathroom was acceptable and clean
airco was good at my room but a friends room not !
tv with 5 useable channels pfff
Thanks for staying with us. We are really glad to have you in our house and hope you will visit us again. We really appreciate Your review on us. Take Care, Front Desk, The Mesui Hotel
Friendly staff and clean room but smell was very bad
S.T
Stayed 3 nights in Jul 2018
Response from Arafat on 19 Jul,2018
Thanks for staying with us. We are really glad to have you in our house and hope you will visit us again. We really appreciate Your review on us. Take Care, Front Desk, The Mesui Hotel
10/10 Excellent
Verified traveller
16 Jul,2018
Verified traveller
Stayed 1 night in Jul 2018
Response from Arafat on 19 Jul,2018
Thanks for staying with us. We are really glad to have you in our house and hope you will visit us again. We really appreciate Your review on us. Take Care, Front Desk, The Mesui Hotel
Short walking distance to mall, public transport and food stall
Tan
Stayed 3 nights in Jul 2018
Response from Arafat on 19 Jul,2018
Thanks for staying with us. We are really glad to have you in our house and hope you will visit us again. We really appreciate Your review on us. Take Care, Front Desk, The Mesui Hotel
8/10 Good
kenny, singapore
29 Jun,2018
Liked: Staff & service
Nice hotel for nearby chill out.
Nice n helpful n pleasant staffs. The location is within walking distance to train station which is good for beating KL traffic jams.
kenny
Stayed 3 nights in Jun 2018
Response from Arafat on 1 Jul,2018
Thanks for staying with us. We are really glad to have you in our house and hope you will visit us again. We really appreciate Your review on us.
Take Care,
Front Desk,
The Mesui Hotel
The location of hotel is great as it’s a few minutes walk down the street to pub, massage salon and FOOD! Will definitely be back again!
Verified traveller
Response from Arafat on 10 May,2018
Thanks for choosing us as accommodation after home. We are really happy to have you with us. Please choose us any time as your second home and give us more opportunity to serve you batter.
The location is perfect to go pavi and changkat area. Alot of food nearby and hospitality is great. I would stay here again/
Leon
Stayed 1 night in May 2018
Response from Babu on 9 May,2018
Hello Leon,
Thank you for choosing The Mesui Hotel and taking your time to share your stay with us on Expedia.
Sincerely appreciate your generous compliments.
We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon.
Best Regards
10/10 Excellent
Bibi Salwa
6 May,2018
Liked: Cleanliness, staff & service, room comfort
Impressive service
I had a one night stay at their loft room and it was quite good actually. The room is spacious and it’s very clean and the condition are good as well. The staff are very friendly and accommodating! Would recommend this to anyone who would like to have a short weekend gateway!!
Bibi Salwa
Response from Babu on 9 May,2018
Hello Bibi,
Thank you for choosing The Mesui Hotel and taking your time to share your stay with us on Expedia.
Sincerely appreciate your generous compliments.
We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon.
Best Regards
Didnt expect much with low price but i got what i pay... Overall really value for money but i can still get better hotel with same price. But the only good thingnis the location was superb.. Just walking distance
Noor hasmanizam
Response from Babu on 28 Apr,2018
Hello Noor,
Thank you for staying with us and spent your time for reviewing us. Hope you'll get more pleasure in your next staying with us. See you soon.
Thanks
Nice and cosy hotel in the middle of Bukit Bintang
Hotel staff were really friendly and provided warmth hospitality, there was even a doorman lols..
Room was really cosy and had a nice round window. Bed was Super comfy.. throughout our 4 days stay we had a nice and beautiful sleep
And place was really 5 mins walking distance to Jalan Alor, and 10 mins walk to pavilion, lot 10 etc shopping Malls
Wouldn’t mind to stay here again in future
Verified traveller
Stayed 2 nights in Apr 2018
Response from Babu on 19 Apr,2018
Hello,
Thank you for choosing The Mesui Hotel and taking your time to share your stay with us on Expedia.
Sincerely appreciate your generous compliments.
We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon.
Thanks
Very well located in the famous jalan alor food street. Just a 5 mins walk to MRT station which brings you to KL sentral. Comfortable bed and clean toilet. The friendly hotel front desk staffs and the door guy made the stay enjoyable.
Louis
Stayed 3 nights in Mar 2018
Response from Babu on 7 Apr,2018
Hello Louis,
Thank you for choosing The Mesui Hotel and taking your time to share your stay with us on Expedia.
Sincerely appreciate your generous compliments.
We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon.
Best Regards
There was 2 occasion where there was cockroach in the room.
It ate my food.
Disgusting ..!!!
Su
Response from Babu on 7 Apr,2018
Hello Su,
Thank you for staying with us. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Thanks
10/10 Excellent
Verified traveller
23 Mar,2018
Liked: Cleanliness, staff & service, room comfort
Easy to find. Near the monorail station and malls.
You just need to walk to go to the malls and monorail station. Everything is close by.
Verified traveller
Stayed 1 night in Mar 2018
Response from Babu on 26 Mar,2018
Hi,
Thank you for staying with us. We appreciate your kind feedback. Hope see you again.
Thanks
Great check in up to the room within minutes before 2 o'clock as well. Had problems with the air-conditioning unit after 30 minutes the room had problems with the air-conditioning units after 30 minutes the room was still too hot. They had this sorted within the hour & I had my Nice cool room. Really friendly staff very helpful.
Good bed, shower clean room great location enjoyed my stay.
Craig
Stayed 1 night in Mar 2018
Response from Himel on 17 Mar,2018
Hello Craig, Thank you for staying with us. We are appreciate for your kind feedback. Sorry about air conditioner, thank you for let us know. Hope see you again. Thanks
Well impression to this hotel with good customer service. Good management on that !
Joe
Stayed 2 nights in Mar 2018
Response from HIMEL on 17 Mar,2018
Hello Loshy, Thank you for choosing "The Mesui Hotel" and taking your time to share your stay with us on Expedia. Sincerely appreciate your generous compliments. We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon. Thanks
Quick check in, staff was very friendly and helpful. The location is good near many restaurants and stores.
Matt
Stayed 2 nights in Feb 2018
Response from Himel on 17 Mar,2018
Hello Matt, Thank you for choosing "The Mesui Hotel" and taking your time to share your stay with us on Expedia. Sincerely appreciate your generous compliments. We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon. Thanks
Value for money. Good location, clean and walking distance to amenities.
Verified traveller
Response from HIMEL on 17 Mar,2018
Hello, Thank you for choosing "The Mesui Hotel" and taking your time to share your stay with us on Expedia. Sincerely appreciate your generous compliments. We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon. Thanks
The staffs are very friendly and I booked the loft it’s kinda unique though. I’m glad that my boyfriend liked it.
Loshy
Stayed 1 night in Feb 2018
Response from Babu on 26 Feb,2018
Hello Loshy,
Thank you for choosing "The Mesui Hotel" and taking your time to share your stay with us on Expedia.
Sincerely appreciate your generous compliments.
We're looking forward to welcoming you back on your next visit to Kuala Lumpur. Hope see you soon.
Thanks
8/10 Good
PJ, Calif
21 Feb,2018
Good location, clean and quiet.
Located near night food market, bars and shopping. Clean and quiet and comfortable.
PJ
Stayed 2 nights in Feb 2018
Response from Babu on 22 Feb,2018
Hello Pj,
Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team and look forward to the pleasure of welcoming you back again with us for another memorable and relaxing experience.
Thanks
It is quite good overall, good location, good for people that like quiet place. Room is quite tidy and clean
Disclaimer: My standard is not very high
I will say this is a good hotel
Verified traveller
Stayed 2 nights in Feb 2018
Response from Babu on 7 Feb,2018
Hi,
Thank you so much for staying with us. We appreciate your feedback. We'd be very glad to serve you again. Hope see you soon.
Thanks.
I stayed in thd loft room which was quite nice though you can hear the water going some one in another is having a shower or something else...
Great location.
giorgio
Stayed 1 night in Dec 2017
Hello Giorgio,
Thank you for staying with us. We appreciate your feedback. Hope see you again.
Thanks
Babu
The overall is not bad. My stay in room 102 was quite satisfying except for the air conditioner. It keep leaking when I open or after I shut it. I informed the management and they immediately send a janitor to clean up the floor.
Irvine
Stayed 2 nights in Dec 2017
Response from Babu on 21 Dec,2017
Hello Irvine,
Thank you for staying with us. We appreciate your feedback. Sorry about air conditioner, thank you for let us know. Hope see you again.
Thanks
We had a pretty long stay and were pleased with how we were treated by the staff members. They were pleasant and kind. The room was comfortable and nice also. The only trouble we had was that we were only given one keycard per room which was rather troublesome when only one of us wants to head out the room. The hotel is also near the train station so it was easy for me and my friends to travel around. Would really recommend this hotel to travelers who are on a budget but seeks comfort at the same time.
Chandra
Stayed 5 nights in Dec 2017
Response from Babu on 19 Dec,2017
Hello Chandra,
Thank you for staying with us. We appreciate your lovely feedback. We'd be very glad to serve you again. Hope see you soon.
Thanks
This was my second time staying here. Location is great, near local free bus that takes you to China town, central market,etc. Wifi worked well, a/c was very cold, and spacious hot shower. Would stay here again!
David
Stayed 1 night in Nov 2017
Hello David,
Thank you for staying with us. We very much appreciate your kind feedback. We'd love to serve you again. Hope see you soon.
Thanks
Babu
Front Desk Supervisior
Greeting on check-in was fast and friendly,foundthe allocated room was not suitable and changed to another room without any problem. Nothing was a problem and all staff were very helpful.
special mention to the following staff members,
Front Desk: Himel along with the Dorman: Ripon were excellent and deserve special mention.
Bob
Stayed 3 nights in Nov 2017
Response from Babu on 21 Nov,2017
Thank you for staying with us. We appreciate your kind feedback. We'd be very glad to serve you again. Hope see you soon.
Staff were very friendly and helpful. Location of hotel was very convenient to nearby places like Pavilion and the nightlife area within 5mins of walking, yet not noisy. I took the Loft Room and it was small, but enough for a solo traveller like myself. Toilet and cupboard was on ground floor, whereas the bed and tv was on the 2nd. But im disappointed with the wifi reception & absence of a bar fridge. My room was on the ground floor and could not get any signal. Had to step out into the common area which is a cosy chill out area though to get wifi. If you're a smoker, you have to step out of the hotel to do so.
Muhd Khairul Anwar
Stayed 3 nights in Oct 2017
Thank you for staying with us. We appreciate your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 Okay
TerryR, Gold Coast
6 Oct,2017
Short Stay
It was ok; But being in the Tropics, a refrigerator is a must in these hotels.
TerryR
Stayed 4 nights in Sep 2017
Thank you for staying with us. We appreciate your feedback. We'll consider your suggestion to serve better.
a very nice and clean budget hotel. cleanest in the are so far. room is small but comfortable. i enjoyed my stay here. i check in at mesui every month and would definitely recommend
Verified traveller
Stayed 1 night in Aug 2017
Thank you for staying with us. We appreciate your feedback.
Typical Budget hotel but with very friendly and helpful staff. Super small room, tv channels are terrible only 5 channels and 3 are in Malay channels. Room and beds are very small. Toilet amenities are bad. No toothbrush etc. floor are with dirt stains everywhere. You have about 4/5 options to choose for breakfast and it will deliver to ur room e.g. Porridge or Mee Siam. Very accessible place. Choose Grab to travel dont take taxi!!
Liana
Stayed 2 nights in Aug 2017
Thank you for staying with us. We appreciate your feedback.
The rooms are smelling terrible and not very clean, the staff is not very professional in handling customer concerns. There are definitly better options in the same neighbourhood.
The hotel was very noisy in general. On 28th, i waa staying on the 3rd floor first room on the right wing (facing the lift). You could hear other guests returning from their parties at night. From 30th-2nd, i stayed in the loft room at level 1. The situation is better at night. Very quiet. However, in the day, there was so much knocking. I later realised the place beside the hotel lobby is undergoing renovation. No wonders there's so much hammering and drilling going on.
Overall experience was good. Quiet, clean and comfortable room on the small side but ok. Services at the front desk could improve. Had to follow up twice to replace batteries in air conditioning remote, rang twice to get some toiletries because housekeeping did not replenish. Requested wake up call for 5am but didn't get the wake up call untill 5.24am.