This is the worst hotel in the world even much worse than motels and bnbs.
No air conditioning, broken facilities, no one in front desk picking up room guests calls, no tissue paper in the hotel rooms, not helpful front desk, the worst service from the hotel employees.
I got double charged for the room for 3 nights, they just said that I need to talk to Expedia, but they was not willing to give me information about the confirmation information of booking.
I tried to give them confirmation of my reservations (one for one night) to ask them to check if any one showing me no show, but they refused to check and kept stopping me talking, and told me that they would send a security guy to take me out.
Finally the supervisor of the hotel asked another employee to check in the system and said I made double booking. I asked him to give me the confirmation number that they checked me in, and he was not willing to tell me. After 5 to 10 minutes that I kept asking him for the information, he wrote down a confirmation number of reservation and showed me. And I found that reservation had been canceled for at least 3 to 4 weeks with refund confirmation from Expedia.
The issue is that the canceled item is still active in hotel’s system and caused the double booking problem.
If the first employee had given me the information, I should have understood the case and have been willing to verify with Expedia to see what‘a the problem from.