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Reviews of Citadel Residences Herbal Hill

4 out of 5
Citadel Residences Herbal Hill
Herbal Hill, Herbal Hill Gardens, London, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is really nice, our only complain is that the elevator was tricky to use and most of the times didn’t work.
Stayed 3 nights in Jan 2020
Response from Citadel Team on 9 Jan,2020
Dear Maria, Thank you very much for choosing to stay with us and for sharing your experience. We are really happy to hear you did enjoy your stay with us. We are really sorry that you had an issue with the elevator. The building management was informed about this. We look forward to welcoming you back to London in the future.

10/10 Excellent

SHAHID ALI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Anna on 10 Oct,2019
Dear Joseph, Thank you very much for choosing to stay with us and for sharing your experience. We are really happy to hear you did enjoy your stay with us. We very much look forward to welcoming you back to London in the near future.

8/10 Good

Vaughan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Anna on 22 Jul,2019
Thank you so much for your feedback. If there is anything that we can improve, please let us know.

10/10 Excellent

Ouari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herbal Hill au top !
Très bel appartement au cœur de Londres Bien équipé et proche des transports
Stayed 3 nights in Dec 2019
Response from Anna on 6 Jan,2020
Dear Ouari, Thank you very much for choosing to stay with us and for sharing your experience. We highly appreciate your comments as guests’ feedback is of utmost importance to us in order to continuously improve our services and facilities. We very much look forward to welcoming you back to London in the near future.