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Reviews of Inhabit Southwick Street, a Member of Design Hotels

4 out of 5
Inhabit Southwick Street, a Member of Design Hotels
25-27 Southwick Street, Hyde Park, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 126 out of 278 reviews" "
Rating 8 - Good. 78 out of 278 reviews" "
Rating 6 - Okay. 44 out of 278 reviews" "
Rating 4 - Poor. 16 out of 278 reviews" "
Rating 2 - Terrible. 14 out of 278 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Natalie

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Do not stay in room 312 - outside of the bedroom door is the lift and all the mechanisms are within a box which is connected to the wall of room 312. It is so so noisy. The rooms are functional but small. The breakfast would have been nice if it was hot
Stayed 1 night in Mar 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

greg

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One to avoid
Staff were incredibly rude and unhelpful, from the moment I arrived untill I left, it was clearly an inconvenience that I was staying at the hotel. Asking questions or inquiring about facilities was clearly an offensive topic to those that worked there. After having to find things myself, to view the gym/sauna that I was told were fully booked, to see if the facilities were of a good quality for potential next stay, I found the facilities in the dark and not a single person using them. When the staff were confronted about their lies they were completely indifferent. There are enough over priced hotels in London to stay at without staying at one with this sort of staff.
Stayed 1 night in Jan 2024

6/10 Okay

Osama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except they took 4 time deposit from my card with out my permission and they did apologise but I did not like this
Stayed 4 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff :-)
Staff were extremely pleasant and helpful. The rooms are clean and the beds are comfy. However, the rooms are very small and walls are thin. Therefore, you can hear your neighbors every move.
Stayed 4 nights in Dec 2023

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
A real gem of a hotel in central London. Great staff, a lovely room and a good vibe. I will be back
Stayed 1 night in Dec 2023

8/10 Good

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for an event at The Grosvenor House Hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Emma

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean room. Small but well designed and had enough hanging / storage space. Very comfortable bed with nice linen. Unfortunately my room was directly below the wooden-floored Reception so I could hear everyone coming and going. Very noisy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Lovely boutique hotel with super friendly staff close
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Hing Man

Liked: Cleanliness
A bit far from the subway station; room is slightly smaller than expected. Front desk staff are not very friendly compare to the other hotels Ive been.
Stayed 2 nights in Oct 2023

4/10 Poor

b

Travelled with family
Disliked: Amenities, property conditions & facilities
Gym -is a very minuscule room with a peloton, a bench, a few weights. Only available 7-7 with prior booking, 1 person at a time for 45 min. The logistics don't work for a hotel. The rooms are very small. You can't sit and read/chat etc in the room. Instead you have to use library space --which the website says "our library is a noise-free corner ". Nope. That's where all the business people conducting zoom meetings, business calls and people trying to eat go. Perhaps if the rooms were bigger or if they had another room for business it wouldn't be such a jumble. Library was also frequently dirty with people leaving food, cups etc. Can't blame cleaning staff as that's on people as well, but perhaps if there had been a garbage in the room it would be less so. Never saw much of the healthy snacks --just a few a apples/bananas quickly gone. Solo travel in a room might be Ok, if you're just using it to sleep. Room door couldn't be closed quietly no matter how one tried. Door slams closed when you come & go, sorry sleeping neighbours. Rooms are ecstatically pleasing -- reality makes them unfunctional. Towel rack @ end of shower. (hand held)--Try keeping your towels dry or getting them to dry in that set up. Never could get the shower temp to be anything but scalding or ice cold. As you stand in ankle deep water. Having to shut off / on to lather up etc. AC never worked. And yes, for both shower and AC we had a hotel person come in to check. We were told it was fine.
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Did not sleep well as you can hear everything through the walls.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Design Comfort
Small room even by London standards, but well laid out with lots of storage. Furnishings and bathroom look new. The things that set this property apart were the very comfortable library and the private, by reservation sauna. Outstanding efficiency and friendliness from every staff person we encountered.
Stayed 3 nights in Oct 2023

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return if I needed to be close to Paddington
Beautiful hotel very close to Paddington station, tucked away enough so that the area feels quiet. The room is small (which is expected in that part of London) but is well put together, lovely finishing touches like sparkling water available to fill up from the hallway and decorated nicely. I really liked the library room which was just off the reception, great place to wait for someone to get ready / work from read.
Stayed 1 night in Sep 2023

10/10 Excellent

Jan, Colorado Srpings

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be best to book directly with the hotel for the best rate as Expedia seemed to have charged an inflated rate for this hotel during my stay and unwilling to price match. The hotel was otherwise truly delightful and restful. We booked a "Deluxe Double Room" and were given room 101, which is a flight of stairs up, they do have a porter who can help with your bags. It's more spacious than I expected, though I was traveling with my 3-year-old who may not take up as much space than if I was traveling with another adult. The room has a window that faces an indoor courtyard and may not be the most scenic view but does offer natural light. The shower was powerful and bathroom a good size if you are used to living in an apartment in any urban city, it's bigger than my condo's! Great for business travelers! Thoughtful touches like charging cords for your phones, in-room water, fresh towels daily, etc. Overall a comfortable stay that I chose for its sustainable mission as well as for its location. It's easily walkable to Paddington and to Hyde Park and the stations around the Park too. There could be bigger rooms in other hotels but we were out and about much, and I have found it lovely to hang out in the common areas like the wonderful library, get a cup of tea from the reception and just lounge there. Everyone we met at the hotel from the staff to other fellow travelers were lovely - just great vibes all around especially if you're after a true boutique hotel experience!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really comfy and loved my stay. I did think it was strange that I had to reserve the gym room for use and then people kept knocking on the door to come in to get yoga mats in the middle of my session. It was frusterating. They should have the mats outside of the small reserved room for easier access and to not disturb people working out.
Stayed 1 night in Aug 2023

8/10 Good

Margaret

Stayed 4 nights in Aug 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxed feel in the hotel, love their ethos around sustainability. Room was small but perfect for a one night stay.
Stayed 1 night in Aug 2023

6/10 Okay

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and building are all very lovely and finished to a high standard. My room had a weird single glazed internal window that looked out over a mezzanine style opening to the gym on the floor below and a main hallway area. That meant that every noise that went through those spaces came into my room stating at 6am.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Just what we needed for a one night stay in London after our flight was cancelled. We booked it very last minute. The atmosphere was very relaxing. The front desk staff very friendly and accommodating. Initially we were given a room in the basement but when I reminded them I had requested an upper floor, they quickly accommodated us in a second floor room. We were given a 1:00 checkout when we asked about luggage storage before our trip to the airport. We truly appreciated all of the effort this hotel put into being eco-friendly and a little oasis for their guests. The rooms are small for an extended stay or people travelling with large luggage but we had personal backpacks and carry on luggage and it worked out well for us. The concept of this hotel was unique to us and just what we needed after some very busy travel days. It’s a little jewel in the heart of a very busy city. We would definitely recommend staying there and will return when we are back in London.
Stayed 1 night in Jul 2023

8/10 Good

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

Stefano

Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Paddington
Good location, close to transport
Stayed 4 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023

6/10 Okay

David

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We loved our stay and will be back! Clean, quiet, very comfortable beds - what more do you need?
Stayed 1 night in Jun 2023

10/10 Excellent

Julian

Stayed 1 night in Jun 2023

8/10 Good

Mark

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Non hospitable attitude in front office was completely disappointing.
Stayed 2 nights in Jun 2023

6/10 Okay

Jennifer

Stayed 5 nights in Jun 2023

10/10 Excellent

Sara

Stayed 3 nights in Jun 2023

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay and the staff went above and beyond to make sure I had everything I needed. I also loved the sparkling water fountain in the hallway!
Stayed 3 nights in Jun 2023

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from Paddington station. Clean room a bit on the small side but not a deal breaker. Staff were wonderful.
Stayed 2 nights in Jun 2023

2/10 Terrible

William

Travelled with partner
Disliked: Staff & service
The staff were very blunt, lazy and a little rude unfortunately. They were not off to a good start at all! The room (deluxe double) was tiny, we could not have stayed there for any longer than 1 night and even that was not pleasant for 2 people! The air conditioning unit was broken. It was 25 degrees and the air conditioning wasn’t working. The room had no windows and felt like we were in a sweaty basement. I asked the staff about this and they didn’t do anything to help at all. They just said “we know that the air conditioning isn’t great”. I had to ask twice for a fan or something else to help us out and they reluctantly went to get us a fan which did help a little. But without me having to repeatedly ask for this nothing would have happened I am sure. I will never be staying here again and for the price we paid we have been completely ripped off! Not happy at all!

4/10 Poor

Maria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointed
Unfortunately they were having some problems with the air con hottest day of the year they tried to move me to a different hotel but I booked specifically for the location, the room was like an oven so didn’t get really any sleep unfortunately
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean room with additional great lounge / reading area. Excellent location - walking to Hyde Park & Oxford St. Felt very safe in the area with great local restaurants. Staff helpful & friendly.
Stayed 4 nights in Jun 2023

6/10 Okay

Emma

Business traveller
OK for a Business Trip
OK for a short stay, not the most comfortable or well kept, staff not very communicative, pantry empty all week.
Stayed 3 nights in Jun 2023

6/10 Okay

Roslynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great idea but not quite as advertised.
A lovely hotel but a lot of my stay was not as advertised. Specifically no personalized aromatherapy on arrival, no vegan restaurant - was vegetarian and only open for breakfast, which meant that I arrived to the smell of poaching eggs! There were always 2 to 3 people at the front desk but they were not helpful, they did not for example offer to help me out the door when I left with my suitcases. The worst part was the bed which was very high and uncomfortable.
Stayed 8 nights in May 2023

10/10 Excellent

karen

Stayed 1 night in May 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here one night to make a connection at Paddington. The room was smallish (as most hotel rooms in London) but well laid out. Staff were very pleasant and very responsive to some minor concerns that arose. Highly recommended.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel
Stayed 1 night in May 2023

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We were very happy with our stay at Inhabit, Southwick St. The location was very close to many public transport options. The staff were very friendly and helpful. We arrived well before check-in, but they allowed us to leave our bags so we could begin to explore the city. When we did get our room, it was clean and the beds (two twins) were very comfortable. The small bathroom can be a challenge for large people (including myself) but I think that's the norm with many European hotels. We managed just fine. We would definitely stay here again if we return on another trip.
Stayed 9 nights in May 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Was close to multiple Underground stations. Lots to walk to, 3-person room was great.
Stayed 4 nights in Apr 2023