Bar (on property)

Reviews of Middle Eight - Covent Garden - Preferred Hotels and Resorts

5 out of 5
Middle Eight - Covent Garden - Preferred Hotels and Resorts
66 Great Queen St, Covent Garden, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 574 out of 735 reviews" "
Rating 8 - Good. 99 out of 735 reviews" "
Rating 6 - Okay. 35 out of 735 reviews" "
Rating 4 - Poor. 21 out of 735 reviews" "
Rating 2 - Terrible. 6 out of 735 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Teck Guan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room, comfortable bath robe Breakfast limited option. Slightly confusing entrance to the hotel
Stayed 1 night in Apr 2024
Response from Medzhnun Aliosman-Duty Manager on 28 Apr,2024
Dear Teck,Thank you for sharing your feedback with us! I am glad to hear that you enjoyed our great location and found the room comfortable, including the bathrobe. I appreciate your input regarding breakfast options and the entrance to the hotel. We'll certainly take your comments into consideration as we strive to improve our guest experience. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back to Middle Eight Hotel in the future!Best regards.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very clean! Best hotel bed I’ve slept in. Great location near Covent Garden and the tube.
Stayed 2 nights in Apr 2024
Response from Medzhnun Aliosman-Duty Manager on 21 Apr,2024
Dear Courtney,Thank you for sharing your wonderful experience with us! I am thrilled to hear that you had an amazing stay and found our hotel to be exceptionally clean. It's fantastic to know that you enjoyed the comfort of our beds and appreciated our convenient location near Covent Garden and the tube. We look forward to welcoming you back for another fantastic stay in the future!Best regards.

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Medzhnun Aliosman-Guest Service Manager on 18 Apr,2024
Dear Monica,Thank you for your review!Looking forward to welcoming you again at Middle Eight.Warm regards.

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect will be back
Stayed 1 night in Mar 2024
Response from Medzhnun Aliosman- Guest Service Manager on 31 Mar,2024
Dear Joel,Thank you for your wonderful feedback! I am delighted to hear that you had a perfect stay with us and that you're planning to return.We look forward to welcoming you back for another fantastic stay in the future! Thank you for choosing Middle Eight, and we can't wait to host you again!Kind regards.

10/10 Excellent

Sabrina, San Leandro

Stayed 1 night in Mar 2024
Response from Medzhnun Aliosman-Guest Service Manager on 18 Apr,2024
Dear Sabrina,Thank you for your fantastic review!Looking forward to welcoming you again at Middle Eight.Warm regards.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find in Covent Garden! This hotel was perfectly located to walk or Tube to all of London’s sites! Our room was adorable with the most comfortable bed! The room had its own wine glasses, martini glasses, and a shaker! There is a Nespresso machine along with fresh cream in the fridge! The bathroom was nicely decorated and the shampoos they provided made you feel like you were in a spa! We can’t compliment the hotel enough! We will definitely be back!
Stayed 2 nights in Mar 2024
Response from Medzhnun Aliosman- Guest Service Manager on 31 Mar,2024
Dear Kim,Thank you for your fantastic review! I am thrilled to hear that you had such a wonderful experience during your stay with us in Covent Garden.It's great to know that our hotel's location was perfect for exploring London's sights, and that you found your room to be adorable and comfortable. I am delighted that you appreciated the thoughtful amenities provided, such as the wine glasses, martini glasses, shaker, Nespresso machine, and fresh cream in the fridge.I am also pleased that you enjoyed the bathroom amenities and felt like you were in a spa. Providing a relaxing and enjoyable experience for our guests is our top priority, and I am glad that we succeeded in making your stay memorable.Thank you for your compliments, and we can't wait to welcome you back for another fantastic stay in the future! Best regards.

8/10 Good

Daniel

Stayed 2 nights in Mar 2024
Response from Medzhnun Aliosman-Guest Service Manager on 18 Apr,2024
Dear Daniel,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Kind regards.

6/10 Okay

Jayne

Stayed 1 night in Mar 2024
Response from Medzhnun Aliosman-Guest Service Manager on 18 Apr,2024
Dear Jayne,Thank you for your review!Looking forward to welcoming you again at Middle Eight.Kind regards.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good part of London if you like exploring something other than shops. Will stay again.
Stayed 3 nights in Mar 2024
Response from Medzhnun Aliosman- Guest Service Manager on 31 Mar,2024
Dear John,Thank you for your positive feedback! I am thrilled to hear that you enjoyed your stay at our hotel and found it to be in a good part of London for exploring beyond just shops.I am pleased that our location suited your preferences, and I am delighted to know that you plan to stay with us again in the future.We look forward to welcoming you back for another great stay! Best regards.

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Medzhnun Aliosman-Guest Service Manager on 18 Apr,2024
Dear Valentin,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Kind regards.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Lovely welcoming staff. Great location, only about 3 minutes walk from Holborn tube. Free welcome drink was nice and lovely touch with some macarons in the room with a note to say happy birthday. Espresso machine was great and great tea options provided (kettle in the room). Shower was excellent, bed was so comfy, nice toiletries, hairdryer provided and iron and ironing board. Also appreciated the other free soft drinks in the fridge, not to mention fresh milk. Probably the nicest hotel we’ve stayed in.
Response from Nicola Sacco - Front of House Manager on 15 Mar,2024
Dear Stephanie, our perfect rating has brought a wave of joy to our team here at Middle Eight. It's truly heartening to know that our efforts to provide an excellent experience have resonated with you. We eagerly look forward to having the privilege of welcoming you back in the future. Thank you once again for sharing your experience with us. Warm Regards, Nicola Sacco

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Mar 2024
Response from Medzhnun Aliosman- Guest Service Manager on 8 Mar,2024
Dear Michelle,Thank you for taking time to review your stay at Middle Eight.Looking forward to welcoming you again.Kind regards.

10/10 Excellent

Robert, Anthem

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean-Nice-Safe
Stayed 1 night in Feb 2024
Response from Medzhnun Aliosman- Guest Service Manager on 12 Feb,2024
Dear Robert,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Warm regards.

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2023
Response from Middle Eight Team on 7 Feb,2024
Dear Yasmin It is a delight to know that your experience with us was worth a full score. We always aim to provide a memorable stay, and we are glad you found our hotel to match your expectations. Looking forward to welcoming you back. Best Regards,

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel with fantastic service.
Stayed 2 nights in Jan 2024
Response from Medzhnun Aliosman- Guest Service Manager on 3 Feb,2024
Dear Alan,Thank you so much for your kind words! I am thrilled to hear that you had an amazing experience at Middle Eight and that our service exceeded your expectations.Providing fantastic service is what we strive for, and it's incredibly rewarding to know that we hit the mark during your stay. Your satisfaction is our top priority, and we're delighted that you felt well taken care of by our team.Looking forward to welcome you back for another memorable stay.Kind regards.

10/10 Excellent

Rakesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nicola Sacco - Front of House Manager on 31 Jan,2024
Dear Rakesh,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Nicola Sacco

10/10 Excellent

Ronan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Jan 2024
Response from Nicola Sacco - Front of House Manager on 31 Jan,2024
Dear Ronan,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Nicola Sacco

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Clean and Good location
Modern hotel, with good service. As a gold remember I received a room upgrade which was very well received.
Stayed 1 night in Jan 2024
Response from Nicola Sacco - Front of House Manager on 31 Jan,2024
Dear David,We greatly appreciate your positive feedback regarding your recent stay. It's always a delight to know that our guests have had an exceptional experience with us.We sincerely hope that your experience was also full of unforgettable memories, and that we will have the opportunity to welcome you back to Middle Eight in the future.Kind Regards,Nicola Sacco

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Not quite 5 star staff
Lovely hotel good location staff not quite 5 star standard - slow check in , asked for oat milk twice and via email before we got there but no sign of it. TV didn’t work very well (not really that fussed as don’t use it) check out however was excellent
Stayed 2 nights in Jan 2024
Response from Nicola Sacco - Front of House Manager on 31 Jan,2024
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our lovely hotel, good location, and excellent check-out experience. However, we apologize for falling short of the 5-star standard in some aspects, including the slow check-in and the unavailability of oat milk despite your request.Please be assured that we take your comments seriously, and we will address these issues with our team to improve our service. We value your input and hope to have the opportunity to provide you with an exceptional experience in the future.Thank you for choosing our hotel, and we look forward to welcoming you back.Best regards,Nicola Sacco

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location which was walking distance to Covent Garden. The staff were extremely helpful, polite, courteous and professional.
Stayed 2 nights in Jan 2024
Response from Nicola Sacco - Front of House Manager on 31 Jan,2024
Dear Ann,our perfect rating has brought a wave of joy to our team here at Middle Eight. It's truly heartening to know that our efforts to provide an excellent experience have resonated with you.We eagerly look forward to having the privilege of welcoming you back in the future. Thank you once again for sharing your experience with us.Warm Regards,Nicola Sacco

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Zhana on 18 Jan,2024
Dear Anonymous,our perfect rating has brought a wave of joy to our team here at Middle Eight. It's truly heartening to know that our efforts to provide an excellent experience have resonated with you.We eagerly look forward to having the privilege of welcoming you back in the future. Thank you once again for sharing your experience with us.Warm Regards,Middle Eight Team

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Medzhnun Aliosman- Guest Service Manager on 13 Jan,2024
Dear Emily,Thank you for taking time to review your recent stay with us.Looking forward to welcome you again at Middle Eight.Kind regards.

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Covent Garden hotel
Gorgeous hotel, minutes from piazza. Nice lobby and seating, great bar, breakfast there was amazing! We met the creator of the Artist King cocktail which was so delicious, and he told us all about how he had created it for the Coronation and the origins. Smoky and delicious. Nice room, took us a while to work out the tech lights, lovely little treats left by the coffee machine, and fresh milk in the fridge! Comfortable bed and nice linens etc all staff encountered were so friendly
Artist King amd Honeycomb Old Fashioned
Stayed 1 night in Jan 2024
Response from Medzhnun Aliosman-Guest Service Manager on 13 Jan,2024
Dear Ewa,Thank you so much for taking the time to share your delightful experience with us! I am thrilled to hear that you enjoyed your stay at Middle Eight.It brings us immense joy to know that our lobby and seating areas, as well as the Sycamore Bar, contributed to your overall positive impression. I am especially pleased that you had an amazing breakfast experience, and the fact that you got to meet our Bar Manager Maurice, the creator of the Artist King cocktail is truly special!I appreciate your kind words about our rooms, including the thoughtful treats by the coffee machine and the availability of fresh milk in the fridge. It's fantastic to hear that you found the bed comfortable and appreciated the quality linens.I hope to have the pleasure of welcoming you back to our hotel in the future. Thank you again for choosing us for your stay.Warm regards.

10/10 Excellent

Celanese, Manassas

Stayed 2 nights in Dec 2023
Response from Nicola Sacco - Front of House Manager on 31 Jan,2024
Dear Celanese,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Middle Eight Team

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London stay
We had a lovely welcome when we arrived, we were offered a seat and a drink whilst the receptionist was serving someone else, she then came and served us at our seats.We were shown to our rooms and shown how everything worked. In the morning we were greeted at breakfast by a lovely host and served well.
Stayed 1 night in Jan 2024
Response from Medzhnun Aliosman- Guest Service Manager on 13 Jan,2024
Dear Louise,Thank you for taking the time to share your wonderful experience with us! I am delighted to hear that your arrival was met with a lovely welcome and that you felt cared for from the moment you stepped through our doors.It's heartening to know that you appreciated the personalized service at the reception, where you were offered a seat and a drink while waiting. I am glad that our team went above and beyond to make you feel comfortable, taking the time to show you to your rooms and explain how everything worked. I truly appreciate your kind words and the acknowledgment of our efforts to make your stay memorable. I hope to have the pleasure of welcoming you back in the future.Kind regards.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would go back
Stayed 1 night in Jan 2024
Response from Medzhnun Aliosman- Guest Service Manager on 13 Jan,2024
Dear Matt,Thank you for your fantastic review! I am thrilled to hear that you had a great experience with us and that you would consider returning.Our team strives to create memorable stays, and it's wonderful to know that we were able to leave a positive impression. Your feedback means a lot to us, and I appreciate you taking the time to share your thoughts.We look forward to welcoming you back in the future.Kind regards.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Middle 8
Great location, nice friendly staff. Room was clean and quite spacious - loved the decor a lot. Certainly will stay again.
Stayed 1 night in Dec 2023
Response from Nicola Sacco - Front of House Manager on 1 Jan,2024
Dear Stanley,Thank you for choosing to stay at Middle Eight during your mini-break in London. We are delighted to hear that you had a positive first impression of our lobby, and it's wonderful to know that you appreciated the Welcome Experience and lobby design.We appreciate your feedback regarding the noise from outside after the show. We understand the importance of a peaceful night's sleep and will certainly look into possible solutions.We're thrilled to hear that despite the noise concern, you still managed to sleep well, and we're especially pleased that you found the bed to be awesome.We hope to have the pleasure of welcoming you back at Middle Eight in the future and ensuring that your stay is even more enjoyable.Best regards,Nicola SaccoFront of House Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for covent garden and other attractions, which were all within a short walk away Hotel is stylish clean and omfortable Staff were very friendly and wished to make the stay as pleasant as possible without being too intensive. I thought its was good value for money and if need to stay in London again, will re book.
Stayed 1 night in Dec 2023
Response from Nicola Sacco - Front of House Manager on 1 Jan,2024
Dear Andrew,our perfect rating has brought a wave of joy to our team here at Middle Eight. It's truly heartening to know that our efforts to provide an excellent experience have resonated with you.We eagerly look forward to having the privilege of welcoming you back in the future. Thank you once again for sharing your experience with us.Warm Regards,Middle Eight Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Nicola Sacco - Front of House Manager on 1 Jan,2024
Dear Guest,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Middle Eight Team

10/10 Excellent

Selim

Stayed 4 nights in Dec 2023
Response from Medzhnun Aliosman-Guest Service Manager on 25 Dec,2023
Dear Selim,Thank you for choosing Middle Eight and taking time to share such wonderful review.I am glad that you enjoyed your stay with us.Looking forward to welcoming you again.Kind regards.

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Visit
Very nice hotel with very efficient staff! Great location.
Stayed 1 night in Dec 2023
Response from Medzhnun Aliosman-Guest Service Manager on 16 Dec,2023
Dear Sam,Thank you for taking time to review your recent stay.I am glad to hear that you enjoyed your stay and our service.Looking forward to welcoming you again at Middle Eight.Kind regards.

4/10 Poor

James

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location, breakfast very nice and staff at breakfast very nice. However the low stars is the whole customer experience from entering in the lobby - it was terrible
Stayed 1 night in Dec 2023
Response from Medzhnun Aliosman-Guest Service Manager on 20 Dec,2023
Dear James,Thank you for taking the time to share your feedback following your recent stay. I am delighted to hear that you enjoyed our great location and appreciated the quality of our breakfast, as well as the warmth of our breakfast staff.I am truly sorry to learn that your overall customer experience, starting from the moment you entered our lobby, fell short of your expectations. Your comments are deeply concerning, and I regret that we didn't meet the high standards of service and hospitality we aim for.Your feedback is incredibly valuable to us, and we'll be reviewing our entire guest journey to identify areas for improvement, particularly focusing on the entrance and lobby experience to ensure a more welcoming and positive arrival for our guests.I appreciate your insights and hope that you'll grant us another opportunity to showcase the improvements we're making. Your satisfaction is of utmost importance to us, and we would love to have the chance to provide you with the exceptional stay you deserve.Kind regards.

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas weekend shopping trip and show
Love this Hotel customer service is outstanding fantastic location would highly recommend for a weekend in London. Thank you
Stayed 1 night in Dec 2023
Response from Medzhnun Aliosman- Guest Service Manager on 19 Dec,2023
Dear Lorraine,Thank you so much for your glowing review! I am thrilled to hear that you loved our hotel and found our customer service outstanding. Providing excellent service is at the heart of what we do, and I am delighted that it made a positive impact on your stay.I appreciate your kind words and recommendation. It was our pleasure to host you, and I hope to welcome you back for another memorable stay in the future. Kind regards.

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2023
Response from Zhana on 17 Dec,2023
Dear Daniel,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Middle Eight Team

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, we were greeted with a glass of Prosecco and even though we were a little early they had our room ready for us. The area has plenty of places to eat and just a short walk to the tube.
Stayed 4 nights in Dec 2023
Response from Medzhnun Aliosman-Guest Service Manager on 19 Dec,2023
Dear Natasha,Thank you so much for taking the time to share your wonderful experience at Middle Eight! I am delighted to hear that you enjoyed your stay and that our warm welcome with a glass of Prosecco set the tone for a pleasant visit.It's fantastic to know that our team efficiently prepared your room, even though you arrived a bit early. We strive to provide exceptional service and ensure our guests have a seamless and enjoyable experience.I appreciate your kind words and hope to welcome you back for another exceptional stay at Middle Eight.Kind regards.

8/10 Good

L Lee

Stayed 1 night in Dec 2023
Response from Medzhnun Aliosman-Guest Service Manager on 18 Dec,2023
Dear Lee,Thank you for taking time to review your stay.We are looking forward to welcome you again at Middle Eight.Kind regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Medzhnun Aliosman-Guest Service Manager on 10 Dec,2023
Dear David,Wow 10/10!Thank you for taking time to review your stay.Looking forward to welcoming you again at Middle Eight.Kind regards.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Rooms need update
Staff brilliant can’t fault them. Service in the bar very slow! Rooms look tired in places, hardly anything in the mini bar. Room very dark and just looks into a brick wall. This is my second time at this hotel but for £420 a night I think I would stay elsewhere next time.
Stayed 1 night in Dec 2023
Response from Nicola Sacco - Front of House Manager on 6 Dec,2023
Dear Kathryn,Thank you for sharing your experience, and we appreciate your compliments about our staff. We apologize for the issues you encountered, particularly with the slow bar service and the condition of the room. Your feedback is valuable, and we will address these concerns to enhance our guests' overall experience.We understand your disappointment given the price, and we appreciate your loyalty as a returning guest. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.Warm regards,Nicola

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2023
Response from Medzhnun Aliosman-Guest Service Manager on 19 Dec,2023
Dear Sandra,Thank you for taking time to share your feedback with us.Looking forward to welcoming you at Middle Eight again.Kind regards.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Middle Eight Team on 3 Dec,2023
Dear Paul, Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future. Best Regards, Middle Eight Team

4/10 Poor

Richard

Stayed 1 night in Nov 2023
Response from Nicola Sacco - Front of House Manager on 1 Jan,2024
Dear Richard,We are truly sorry to see that your stay was not up to your expectations.We would love to hear more about it to understand where we have failed and how can we improve moving forward.Looking forward to hearing from you.Best Regards,Nicola

10/10 Excellent

Menna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel
Stayed 1 night in Nov 2023
Response from Middle Eight Team on 3 Dec,2023
Dear Menna We greatly appreciate your positive feedback regarding your recent stay. It's always a delight to know that our guests have had an exceptional experience with us. We sincerely hope that your experience was also full of unforgettable memories, and that we will have the opportunity to welcome you back to Middle Eight in the future.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Nicola Sacco - Front of House Manager on 6 Dec,2023
Dear Jeffrey,Thank you for taking the time to review your recent stay with us.We would love to hear back from you on how we could have scored 10 out 10.Looking forward to hearing from you.Best Regards,Nicola

10/10 Excellent

Glyn, Abingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Covent Garden area. Staff really helpful and attentive. Nice room. Had lovely evening meal in restaurant. One of the best hotels I've stayed in. No concerns.
Stayed 2 nights in Nov 2023
Response from Nicola Sacco - Front of House Manager on 6 Dec,2023
Dear GlynIt is a delight to know that your experience with us was worth a full score. We always aim to provide a memorable stay, and we are glad you found our hotel to match your expectations.Looking forward to welcoming you back.Best Regards,Middle Eight Team

10/10 Excellent

Haley

Stayed 3 nights in Nov 2023
Response from Middle Eight Team on 3 Dec,2023
Dear HayleyWe greatly appreciate your positive feedback regarding your recent stay. It's always a delight to know that our guests have had an exceptional experience with us. We sincerely hope that your experience was also full of unforgettable memories, and that we will have the opportunity to welcome you back to Middle Eight in the future.

10/10 Excellent

Gemma

Stayed 1 night in Oct 2023
Response from Zhana on 15 Nov,2023
Dear GemmaWe greatly appreciate your positive feedback regarding your recent stay. It's always a delight to know that our guests have had an exceptional experience with us.We sincerely hope that your experience was also full of unforgettable memories, and that we will have the opportunity to welcome you back to Middle Eight in the future.Kind Regards,Middle Eight Team

10/10 Excellent

kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Covent Garden. Made me feel special by recognizing VIP status and my birthday. Superb value for London.
Stayed 1 night in Oct 2023
Response from Medzhnun Aliosman-Guest Service Manager on 29 Oct,2023
Dear Kristen,Thank you so much for taking the time to leave us this fantastic 5-star review! I am thrilled to hear that you had a wonderful experience during your stay at Middle Eight.It's great to know that you appreciated our prime location and felt special during your stay. Recognizing VIP status and celebrating your birthday with you is something we take pride in. I am delighted that we made your stay memorable and enjoyable.Your kind words and positive feedback are truly appreciated. I can't wait to welcome you back to Middle Eight for your next special occasion or any time you choose to visit London.Kind regards.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Medzhnun Aliosman-Guest Service Manager on 29 Oct,2023
Dear Derek,Thank you for taking time to review your stay.Looking forward to welcome you again at Middle Eight.Kind regards.

10/10 Excellent

dianelys

Stayed 2 nights in Oct 2023
Response from Medzhnun Aliosman-Guest Service Manager on 29 Oct,2023
Dear Dianelys,Wow 10/10!Thank you for your amazing review.Looking forward to welcome you again at Middle Eight.Kind regards.