6/10 Okay
Lucy
Travelled with group
4 Feb,2024
Liked: Cleanliness, staff & service
Much room for improvement with maintenance
On the plus side:
- excellent location for Paddington
- Newly renovated
- well priced
- Nespresso machine in the room
- staff were lovely
- spotlessly clean
On the downside:
- bathroom door had either broken hinges or was catching on something as it made a noise like mound nails down a call board when opened or closed. Not ideal when the other person goes to the bathroom in the middle of the night
- room was very warm and the window barely opened. When it was then opened it was a game of luck and physics to get it to balance just so so that it stayed open
- due to the issues with the window, we turned the air conditioning on - which then proceeded to beep incessantly. When mentioning this is at checkout we were told that it was broken in all rooms and we should have been told not to use it.
Such a shame that for somewhere that’s been so recently renovated there are so many small but very irritating issues.
Lucy
Stayed 1 night in Feb 2024