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Reviews of Swinton

2.5 out of 5
Swinton
18-24 Swinton Street, Kings Cross, London, England

Reviews

6.2
Rating 10 - Excellent. 48 out of 541 reviews" "
Rating 8 - Good. 157 out of 541 reviews" "
Rating 6 - Okay. 174 out of 541 reviews" "
Rating 4 - Poor. 81 out of 541 reviews" "
Rating 2 - Terrible. 81 out of 541 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deon

Business traveller
Stayed 1 night in Dec 2023

8/10 Good

Skyla

Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Helen

Stayed 1 night in Oct 2023

8/10 Good

suzanne

Stayed 1 night in Jul 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a budget night
The Swinton Hotel did the trick foran affordable short night before heading to Heathrow at 0500. The room was super clean, and bed comfy tho everything on small scale. Front desk was very welcoming and helpful. Convenient to Kings Cross station after visiting York.
Stayed 1 night in Jul 2023

8/10 Good

ATIF

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Small washroom but big room. Walking distance to st. Pancras international station so convenient.
Stayed 1 night in Jun 2023

8/10 Good

Jehiry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I had a pleasurable stay.
Stayed 1 night in May 2023

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Stayed 1 night in May 2023

6/10 Okay

Brett

Travelled with partner
Liked: Cleanliness, staff & service
this is definitely a budget hotel, which is fine. All we wanted was a place close to the train station for 1 night. It satisfied that need. Biggest complaint is lack of any hooks or bars to hang a towel in the bathroom. Also peeling paint in bathroom. Room was very small, but one night was alright. Staff (especially Yai) were very helpful and helped overlook other shortcomings. I would not recommend for extended stay.
Stayed 1 night in May 2023

6/10 Okay

Peter

Stayed 1 night in Feb 2023

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable family friendly hotel!
Stayed 1 night in Feb 2023

6/10 Okay

Karen

Travelled with group
Liked: Staff & service, amenities
Bathroom was very cold, outdated and mouldy

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas stopover
Simple and friendly check in
Stayed 1 night in Dec 2022

10/10 Excellent

Gordon

Stayed 1 night in Nov 2022

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Eleri

Stayed 1 night in Sep 2022

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Jeffery

Stayed 1 night in Aug 2022

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can confirm the previous good reviews
I srayedvwith my husband announced 2 sons for 2 nights in a family room at Swinton. The staff was very friendly and everything was easy. The mattresses of all 4 beds were really comfortable and the room/ bathroom was newly renovated and very clean. The bathroom was quite small but had a big shower. We would definitely recommend it!
Stayed 2 nights in Aug 2022

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Easy to get into town 5min from Kings Cross
Stayed 1 night in Jul 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great for the price and proximity to Kings Cross. Lovely staff!
Stayed 1 night in Jul 2022

10/10 Excellent

Shaun

Stayed 1 night in Jul 2022

8/10 Good

Matthew

Stayed 1 night in Jul 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
Good basic hotel with adequate facilities, close to Kings Cross Staff are lovely and very helpful Breakfast is continental though there is a fair choice Only downside was location with loud music and voices coming from 2 cars below my room and motorbikes using the road as a race track through the night but this is not the hotels fault Overall, recommended for overnight stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find!
This was an ideal place to stay for my trip and I found the hotel to be clean, quiet and comfortable. From my arrival to my departure, every interaction with the staff was excellent and not just from Front Of House staff either. I had a couple of requests that were dealt with straight away and without fuss. Much appreciated after a long day travelling! I wouldn't hesitate to recommend this hotel to others and I plan on booking it again when I'm next in the area.
Stayed 1 night in May 2022

10/10 Excellent

Rachel

Travelled with group
Stayed 3 nights in Jun 2022

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great stay. We arrived earlier than check in but room was ready. Friendly reception staff letting us know everything. Room was compact but it was clean and plenty of tea coffee and biscuits. Really central for our needs . Would stay again.
Stayed 1 night in Jun 2022

10/10 Excellent

JF

Stayed 1 night in Jun 2022

4/10 Poor

Donna

Business traveller
Disliked: Amenities, property conditions & facilities
Shabby room. TV not working. Noisy room. Bad nights sleep x 2.
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

Richard

Stayed 1 night in Apr 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect logistical location from Kings Cross/ St Pancreas/Euston to my meet with son at LSE, then onward day in C. London & diner at Kai, Mayfair. Perfect stay, many thanks
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2022

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay very central
Great place to stay very central close to shops and central london friendly staff great place to stay when working locally very reasonably priced
Stayed 2 nights in Dec 2021

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Really friendly staff, room clean and tidy, all I was looking for and it hit the mark. Great value.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Noisy street. I thought there was no hot water after running the water for more than 3 mins.
Stayed 1 night in Dec 2021

8/10 Good

Luca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place when workimg locally
Great location right in middle of KC friendly staff and perfect when working in the area,cheers
Stayed 1 night in Nov 2021

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kettle wire needs to be longer needed put kettle on floor to use a wire didn’t reach plug socket. Also a bin in bathroom would be handy
Stayed 1 night in Dec 2021

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab staff
The staff at this hotel are the best ive ever come across in London. They were so welcoming and went above and beyond to help with everything. The hotel itself is fine, lovely communal garden area
Stayed 2 nights in Oct 2021

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a 5 minutes walk from Kings Cross station and underground. The staff are very helpful,we had a problem with a TV in one of the rooms,they asked if my wife and daughter wanted to change rooms. A little negative for mine and my son's room was there no bed side lights and no draws or storage of any sort but the room and the small amount of time we spent in it was fine. The continental breakfast was ok and enough, shame not being able to have fresh coffee but that's the curse of COVID.
Comfy beds
Ensuite
Stayed 3 nights in Oct 2021

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Mizan on 19 Oct,2021
Thank you so much for your review. Hopefully see you soon. Regards, Mizan Reservation Manager

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2021
Response from Mizan on 19 Oct,2021
Thank you so much for your review. See you next time.

6/10 Okay

Verified traveller

Disliked: Room comfort
My review
Hot and noisy room; free school lunch breakfast; handy location; friendly 24 hr reception; free WiFi!
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel looks nice and clean. Must have been recently redecorated. The only real downfall is how uncomfortable the mattress was. it was so thin it was like sleeping on cardboard, although that would have been more comfortable. My partner and had two almost sleepless nights which
Stayed 2 nights in Sep 2021

6/10 Okay

R S

Liked: Cleanliness, staff & service
You get a small but clean room in a convenient location so it’s value for money
Stayed 1 night in Sep 2021

6/10 Okay

Kirsten

Hotel is ok, absolutely fine for a short one night stay - most members of staff were very friendly, one receptionist was a little rude but he might have been having a bad day! A few things that could be improved, small details like no bin in the bathroom and no towel hooks to hang towels on- also no bath mat and no where in the shower to put your soaps etc. Also no loo roll holder or chair in the room - adding some of these would make all the difference!
Stayed 1 night in Dec 2019