Oakwood, Nishi-Shinjuku hotels

"This was a nice property, and we would stay there again. Some of the staff were marginally friendly, however. Also, any rowdy guests should be kicked out or reported to the police. This was a nighttime lobby issue."

"This was the perfect spot for our trip! The hotel is impeccable. Friendly staff and very foreign-friendly. It’s centrally located close enough to conveniently get to everything via metro or walk, but a very quiet in the immediate area. Couldn’t recommend this hotel enough!"

"I stay here all the time this place is fantastic. Tons of great little restaurants all around you can’t beat it."

"The staff was extremely friendly and welcoming, the turndown service and cleaning team did an amazing job, the hotel is extremely close to train stations. I will definitely be returning."

"Japan is Amazing "

"Amaziiing experience I will definitely book again with them "

"Room was clean. Staff were super friendly and approachable. The restaurant and bakery inside the hotel carried delicious food. Will definitely book at this hotel again in the future! "

"Sure the decor is a little dated. Staff were great. Very clean and peaceful. Heaps of food and shopping in the area. Only a few minutes to the train station"

"Rooms are clean and are a nice size (compared to some other rooms I’ve stayed at in Japan). They have a desk and chair, a small round dining table with chair, a mini sofa, a coffee maker area with a shelf above it (which we used for the snacks we brought back to the room) and a refrigerator. There is a spacious laundry room (on the 4th floor) with a lounging area to wait for your laundry or to just relax. Staff are eager to assist and go out of their way to make your stay comfortable and enjoyable. Nearby train stations make it easy to get around. I would stay here again on my next trip to Japan. "