Hotels with Air Conditioning in Playa del Carmen

"Fantastic resort, great food, better people! 10-10 would recommend! Unfortunately the seaweed was a huge issue while we were there or it would’ve been 5 stars"

"The ocean was visible and the pool. Many options go dining. There were nightly shows and activities put on by the hotel. The pools were great! We enjoyed our trip very much!! "

"The property overall was very good. The staff was friendly and I liked that you could go to other RIU hotels in the area and eat and drink and it was still all inclusive. The food was pretty good, most restaurants are buffet style. The rooms were a little dated but I liked daily room service. Nice place I would definitely go back again!"

"Concierge asked us if we wanted to upgrade our room to an ocean view but we Love staying on the first floorm very easy to get to everything this way. We have stayed at this hotel multiple times and love it here. Pool is great. There is a small beach you can go too (not much there but still nice with a bar and beach chairs) The staff is amazing. Miguel is our faborite bartender and Gustavo was amazing at making out check out experience and quick and easy process. The rest of the staff, waiters, hostesses, maid, concierge, etc are always fabulous and willing to help you with a smile. Would absolutely recommend. Also we love how close it is to 5th avenue!!!!!"

"Good stay in general but could be netter very easily"

"Clean room Very friendly and helpful staff "

"Resort was nice, the upgraded elite club package was a complete waste of money, all it got you was a pool with no pool chairs or shallow parts and a restaurant that had the same menu as their steakhouse pretty much. Resort had a major red ant problem. Definitely not worth the money."

"The property is ideal if you want city and beach life. The rooftop pool was great with views you cannot get from ground pools! We were upgraded to a Master Suite which was spacious and clean. We had an issue with the AC in the last couple days but were told it was because you could not set the thermostat lower than a specific degree which was not the case or problem. We had friends in another room that had to use extra blankets because it was so cold. However, we did not press the issue too hard with the staff so more on us than them. Bar staff and servers in all locations were attentive and personable. Food selection was great - smaller facility means more taste and quality when not mass produced. We also chose the Elite option and visited the other 2 sister resorts a few times. Playacar had a great beach and Coco Beach was smaller but also very nice. The shuttle service was a bit confusing (need to be on a list?) and can get full so make sure you check before going. All in all a wonderful stay and we will be back!"

"The family suite was a great room for a stay with children. The murphy beds were comfortable enough for the kids and the king bed was great for the parents. The staff were great, juan the server at Los Moreales was great offering the best service we experienced. Geo and Danna at the kids club became quick staples to the kids trip always offering some diverse activities when a break was needed from the pool and beach. The staff was always welcoming and never felt pushy or rude. They were genuinely interested in making our stay enjoyable. The food was great, especially the restaurants with reservations, the buffet was solid and themed every night... all around a fantastic resort. Highly recommend it, will be back! "