Shangri-La Hotels and Resorts, Xuhui hotels

"Love the location of this hotel! It’s a short 3mins walk to Nanjing Road and the Metro Station. The staff are extremely friendly and helpful. My family and I have nothing but praises for this hotel! Kudos to the staff who have rendered excellent customer service and full of initiative! Will definitely return when I go to Shanghai."

"The hotel location is great. Room is clean and spacious. "

"Langham did a good job in their service, i will consider to stay there again"

"Love it "

"Excellent hotel. Extremely clean and tastefully designed. Breakfast buffet was filled with options and so vast. Try Jade on 36 bar for a good view and nice cocktails."

"Bathroom door would not close properly and was cracked at the bottom. The shower door was also not sealed properly and the ground would get wet. Otherwise it was a great hotel and the staff was very helpful."

"Very smooth check-in, Senior Guest Services Manager Bruce Li 李贺 was very friendly and helpful, offered toiletries (toothbrush, toothpaste, hair brush etc) and answered all my questions, and assigned a high floor with good view of Shanghai skyline. Westin's Sunday Brunch is very famous and location of hotel is very close and walkable to the Bund. My favorite hotel to stay in Shanghai. "

"Great customer service. Excellent for the price and recommend the breakfast buffet. "

"Very spacious and comfortable room. The staff spoke good English and were very helpful. The breakfast buffet catered for all tastes. The location was very convenient for getting from & back to the airport on the Metro and The Bund was very walkable along Nanjing Rd. The hop-on bus stop outside gave easy access to other attractions. "