Hotels in Playa del Secreto

"Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again. "

"Cannot say enough about the staff at this resort. Everyone, from front desk, to bell boys, to cleaning staff, to servers…the most courteous, hardworking people. They made me feel welcome and safe. "

"It’s really nice property. All the stuffs are so nice!"

"All the staff like Manny our butler, Diana who is an amazing bartender making cocktails that wow you. The staff are always approachable with a smile. The resort is clean and well maintained. All the restaurants have delicious food and best service. Entertainment was good too, since we stayed for New Year Eve. The spa experience was so relaxing. Thank you to all the staff members from cleaners to servers. "

"Nice"

"Was an awesome stay again - make sure to book your restaurant reservations early Kids love it and had no issues with any of staff - they are all great!"

"We really liked staying at the Occidental. It is huge, it was busy but somehow, it is so well designed that it never felt crowded. We were very surprised by the additional fees to be charged at check in ($750 pesos) (why not give a heads up from Expedia or in advance?), and disappointed in the lack of communication by the hotel when we repeatedly asked, months ahead of our stay, for adjoining rooms but managed on day 2 to change rooms to be close TO OUR CHILDREN instead of down the hall. Thank god for David at the front deck as Lily did not help the night before but ignored our ask. But once that was settled - we loved the hotel, the food, the cleanliness. We do think we were a bit hoodwinked by the Chichen Itza trip - which was promised as a 3hr to Chichen trip but was 5 hours to get there because of multiple buses. We would return to Occidental."

"Tudo muito bom! Apenas não há nada estacionamento no resort. Há vagas públicas em frente, mas precisa ficar atento ao horário . Funcionários educados e prestativos, comida boa , excelente localização."

"Great place to vacation with kids."