Hyatt Hotels, Shanghai hotels

"The decorations are more of that of a small town in Europe, in particular the dining area. I learnt from the staff that the hotel was originally a German brand. Food varieties are not limited to Chinese, and have included that of Japanese n Western. Rooms are comfortable n have no wardrobes. Yet the open hanging rack and storage spaces are sufficient, n together they facilitate your packing as it is difficult to leave things behind in this setting. There is a small safe n a small fridge in the...

"We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I...