Shangri-La Hotels and Resorts, Paya Lebar hotels

"really well located, mini supermarket opposite which is useful, it's on top of the metro. Room was spacious & modern. Bathroom was great and had nice toiletries & amenities kits. Hotel's design/interiors are very nice. Cons- Breakfast wasn't great, a bit limited and expensive for what it was. There are other options in the neighbourhood though. "

"Modern and convenient"

"Close by to everything in all directions. Best bar "Origin" on the premises. Friendly staff. Pool and gym at your disposal...👍"

"I can't say that there was anything we didn't like. The location and service was excellent."

"Hotel's location is really convenient. Rooms are clean and items are all in working condition. Staffs are friendly. Good for old and young."

"Lucky to get upgraded for our one night stopover. Absolutely no complaints about anything. "

"An overnight stay at this very pleasant hotel before flight home to UK. Would stay here again if needed but one further comment hopefully won’t be considered criticism. Why is it the client has to check in & out ? - surely this should be done by the Hotel’s staff!! For me this is not good practice and if clients are expected to do the Hotel’ work then we should be paying much less for our daily rate stay. This apart nice hotel to say at."

"my aircon in room 1659 is auto and will set to 22 degrees for many hours ,yes you can decrease it but will go back to 22 degrees which is so hot! I woke up at 2am drench with sweat! I escalate the situation to the receptionist but he laugh at me! He showed no concern and not paying attention to what I say! you need to do something about this person’s attitude! Meanwhile I appreciate Rahim for being attentive to all my needs! He is a delight to guests! He shows big smile and very accomodating!"

"My folks and I had such a wonderful and memorable time in Singapore. Our stay at Ritz Carlton played a great role in this! Thank you for being kind, gracious, quick responses for all our questions before and during our stay and accommodating all our needs! The view from our Bayside room was to die for! We thoroughly enjoyed all the amenities and definitely look forward to go back to this beautiful place next time we visit Singapore!"