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Keio plaza had super helpful staff and MANY staff available to help me and my family. We hiked Mt Fuji and the woman duty manager helped us package our hiking sticks to mail to the US. The restaurants were delicious and the hotel is located in a great area of Tokyo for restaurants, sightseeing and ...
Great exciting hotel- full of energy and life. Perfectly polished and polite staff. Excellent rooms- super clean! Best breakfast ever! Best hotel stay you can hope for!
Great staff, nice, clean rooms, big enough. As soon as we arrive, they checked us in immediately, and they brought me the portable wifi I had ordered, wow, iy was fast- they read our minds. The beds were a little hard, no feather goose downs pillows
Wonderful hotel with the great views of Tokyo and the Rainbow Bridge. Hotel staff was excellent. Always a kind answer for any question. Would definitely recommend!!
Located in a nice neighbourhood and very easy to get to and from other part of the city. Room is okay clean and of okay size. Nothing to complain about but nothing to praise either. Service was quick and efficient yet cold and distant. Typical city hotel service.
Good quality price ratio. 5 star Japanese hotel. Very good service. You need to pay extra for the spa / gym etc. Renovation in progress until September, though in my room I heard absolutely nothing. I recommend.
Staff is extremely courteous and helpful. Room is clean , comfortable, and tastefully decorated. I really enjoyed the Japanese garden. Executive lounge is very nice, food selection is a bit limited. Overall very happy and would be back for sure next time.
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