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I thought the staff and room accommodations were outstanding. I had everything I needed considering I was using a wheelchair, and they fulfilled all accessibility needs. When I had to return my wheelchair they provided one for me up to the point of departing in our taxi. Everyone was so helpful regarding ...
Hotel is efficient and modern with great facilities and restaurants. The staff were friendly knowledgeable and helpful. The China Blue restaurant was spectacular
The Mandarine Oriental is a fantastic hotel. Period. You can not go wrong staying here. Where they truly excel is their rooms and personal touches they add to the rooms. Our room was large with a beautiful bathroom. The windows overlooking Tokyo run from ceiling to floor for a simply exquisite view. ...
Everyday, of course, the normal room service. But the detail, newspapers at your door, weather report card, fold your blanket down to get ready for bed. Just stay their , the best hotel, alittle off the central tokyo but quiet and beautiful
Hotel is close to Tokyo Station, Imperial Palace, Gonzalez shopping, and numerous excellent restaurants. Hotel is a five star facility. Has all amenities one could need or want. Hotel staff were professional, friendly, and went above and beyond in accommodating all our needs. Overall, Palace hotel ...
Responsive Front Desk and Conceriage. Greatest showers in bathroom. Ate outside hotel mostly as room service and restaurants were expensive. Only blemish in room was the rug spots that needed a good scrub.
The staff were friendly and attentive to all our needs. They truly made our honeymoon very memorable. I highly recommend paying for club level it includes: views from the 56th floor, the best staff are amazing, great food and drinks throughout the day. The chef of club level made us a special omlet ...
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