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I thought the staff and room accommodations were outstanding. I had everything I needed considering I was using a wheelchair, and they fulfilled all accessibility needs. When I had to return my wheelchair they provided one for me up to the point of departing in our taxi. Everyone was so helpful regarding ...
It's a relatively small FS hotel compared to other FS hotels, but it's very private and the hotel staffs are amazing. Make me feel like home, I would definitely stay here again if I'm visiting Tokyo again in the future. By the way, FS overall is just an amazing hotel chain.
First trip to Tokyo could not have been better. Hotel first class. 15 minute walk to train station and all the sites of the Shinjuku area. Staff amazing, views incredible ! Hotel occupies the 39th to 52nd floor of an office tower which has restaurants and shops in building for easy and cheaper than ...
The Peninsula Tokyo lives up to the Penisula's reputation as a premier hotel. The staff is incredible and our trip was capped off with a last minute dinner reservation the concierge was able to get us at one of Tokyo's Michelin two star restaurants.
Most 5 star hotels get the big items right, but this hotel also has a magnificent attention to the minor details. Staff who are truly interested in your enjoyment of their property.
Our family of four stayed 7 nights from late May to early June. The staff was very friendly and willing to help from the moment our taxi pulled over. The lobby was lovely with impressive artwork and fresh flower arrangement. Our room was clean, comfortable and thoughtfully appointed. I was so impressed ...
Everyday, of course, the normal room service. But the detail, newspapers at your door, weather report card, fold your blanket down to get ready for bed. Just stay their , the best hotel, alittle off the central tokyo but quiet and beautiful
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