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"The staff. The responded promptly to all our needs. "

"Very good"

"Yes"

"The staff are very helpful and attentive! They made our stay very comfortable. Good clean and comfortable room, nice bathroom. We had the continental club lounge which was lovely to relax in, with a good choice of drinks, and nothing was too much trouble for the staff. Very good location for shopping, and fairly close to the ferry. It feels clean, elevated contemporary. We were sad to leave! Please be aware the location shown by Expedia is incorrect. The hotel is at the northern end of the Harbourside mall and a good 10 minutes walk to the Star ferry. "

"Room spotless, convenient location, check in very quick"

"Great location. Helpful staff. Very clean. However don’t expect a luxury manor. Whoever designed the property made a huge effort but failed miserably."

"We had a great stay at Fairmont. Loved the view from the balcony. Breakfast that was included as part of the stay was quite good. We had plenty of options to choose from. Overall a great experience. Special mention to Robert who welcomed us at the entrance. He was quite helpful with any assistance we required."

"Spotless room, lovely toiletries, comfortable beds and a pillow menu, friendly staff and a range of options at breakfast. And it has its own entrance into Bugis Mall - perfect for shopping or catching the metro!"